Case Studies

Examples of how we've helped our clients

The fiscal fees were expensive and they didn’t feel they received good value for money. Their representative was not fluent in English and there were some communication difficulties.


Mr. and Mrs. V. are Dutch and are non-residents with a house in Rosa (Gerona). Their fiscal representative seemed to be rather expensive for the service they received which was limited to the presentation of their annual tax declaration. They decided to look around and were very impressed when they rang Ábaco and were dealt with by a Dutch-speaking legal executive. The cost of the service was almost half that of their current representative and they decided to let Ábaco help them change firms.

They decided to go it alone by declaring their own taxes and completing the paper work themselves in Spanish. It didn’t turn out to be as straight forward as they’d first thought.


Mr. and Mrs. W. are British and are non-residents. They have two houses, one in Orihuela Costa (Alicante) and one in Alcalá del Júcar (Albacete). So there were plenty of forms to complete. These did not prove to be easy to follow and they had several queries that they took to the local tax office. The trouble was that there was no one available at the office to speak to them in English and their Spanish wasn’t good enough for them to explain their difficulties. In the end they contacted Ábaco using the Help-line. Eventually they contracted to them as well. They didn’t want to spend all their time filling in forms and wanted to have time to enjoy their house in Spain.

A ‘bargain’ property bought in 2008 turned out to be not quite as much of a bargain when the purchasers received a Transfer Tax demand of 4,500€ in 2010.


Mr. and Mrs. I. are Swedish non-residents who own a property in Spain. They bought the property at Pedro del Pinatar (Murcia) in 2008 and considered that they had a bargain. In 2010 they received a letter from the Spanish Tax Authority informing them that they had included a value in their Deed that was well below the real value of the property and that they hadn’t in fact paid enough transfer tax. They had an additional 4,500€ to pay. When Mr. and Mrs. I approached their tax representative, she told them that there was nothing they could do about it and must pay the demand.

Mr. and Mrs. I had heard about others in a similar situation through reading a newspaper article written by Ábaco. They contacted the Help-line and explained their situation to the Swedish adviser. She told them that there was still time for them to appeal against the decision and pointed out that Ábaco would be happy to do that on their behalf. The couple decided to try the appeal process and contracted to Ábaco. The appeal was successful and Mr. And Mrs I saved their 4,500€.

  • “What a pleasure it has been to use the AbacoConnect service. Our Spanish taxes were taken care of for the year by on-line so we did not even have to be in Spain to complete all the formalities. What a fabulous convenience.”

    Paul Holden
  • “I could not speak more highly of this firm and their service. They quickly instilled me with confidence that they could do the job. The attention was fast and professional, as was the response to any questions I raised.”

    Teresa Howard
  • They thought that paying the IBI tax was all they needed to do. When they bought their property no one told them that there was also non-resident income tax to pay.
    They thought that paying the IBI tax was all they needed to do. When they bought their property no one told them that there was also non-resident income tax to pay.

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